3CX Live Chat – Free Live Chat Plugin for WordPress

Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads.

• Easy and convenient for visitors
• Build rapport with potential customers via live chat
• Increase sales
• Reduce customer support line costs by using live chat
• Learn to understand the pain points of your customers

FEATURES

• No hidden costs, it’s free
• Unlimited agents
• Live chat with your website visitors
• Transfer chats to other agents
• Set up departments
• Easy to use interface for both the admin and the visitor
• Fully customizable chat box
• Create a custom offline message form
• Storage of offline messages
• Apply animations to the chat window
• Access historical live chat records
• Use of 3CX Live Chat Servers for sending and receiving chats at lightning fast speeds
• 3CX integration for access to advanced features like video and audio chats as well as other enterprise level features
• Compatible with translation plugins
• Add surveys or polls to your chat box
• Anonymity for your visitors
• Automatic pop-up of chat box
• Ability to only show the chat box to registered users
• Compatible with all caching plugins (live chat window loaded via Ajax)
• Desktop Notifications when a new live chat comes in
• View missed live chats
• Comprehensive list of live chat options
• Enable/Disable the sound when a new live chat message is received
• Ban visitors from chatting to you based on IP Address
• Select whether Name and Email is required when users initiate a chat
• Quick Responses (insert a predefined response to your live chat box)
• Data triggers (time trigger, scroll trigger, page trigger, on page leave trigger)
• Enterprise level chat reports
• Elevate chat to Video or Audio call.
• Apps for iOS & Android, desktop and web.
• Customer satisfaction ratings for each chat session
• Add your company logo to the live chat window
• Add your photo to the live chat window
• Include/exclude the live chat from appearing on certain pages
• Choose when to accept chats