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The Facebook Chat Plugin is a free and easy to use tool to connect with customers on your website.
With a few clicks, you can add the plugin to your website, enabling customers to message you while browsing your website.
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Facebook Chat Plugin – Features
Key features of the Chat Plugin:
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- No disconnection: Using the plugin creates a long-lived thread between you and your customers in Messenger. Customers can start a chat on your website and carry on in their mobile device with the Messenger app.
- Chat transcripts are automatically created in the customer’s Messenger account
- The familiar, modern interface of Messenger builds trust and encourages your customers to engage with you
- You can use the same Inboxes on desktop and mobile that you use to manage your Facebook page messaging
- You can set up hours of availability, auto replies and FAQ to serve customers when you’re not available
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Facebook Chat Plugin – Screenshot
Facebook Chat Plugin – Set up
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