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Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site.
Octrace Support – FEATURES
- Basic Support Functionality
- Unlimited Support tickets
- Unlimited websites
- Ticket Attachments
- Support Satisfaction Survey
- Ticket Private Notes
- Support Agents Roles & Permissions
- Custom Support Statuses
- Ticket Scheduling
- Guest Tickets
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Octrace Support PRO version
Octrace Support PRO version includes the following extra features:
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- Email Support Module
- Support Products Module
- Automatic Tickets Assignment
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