3CX Live Chat – FEATURES (2/4)

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FEATURES

  • No hidden costs, it’s free
  • Unlimited agents
  • Live chat with your website visitors
  • Transfer chats to other agents
  • Set up departments
  • Easy to use interface for both the admin and the visitor
  • Fully customizable chat box
  • Create a custom offline message form
  • Storage of offline messages
  • Apply animations to the chat window
  • Access historical live chat records
  • Use of 3CX Live Chat Servers for sending and receiving chats at lightning fast speeds
  • 3CX integration for access to advanced features like video and audio chats as well as other enterprise level features
  • Compatible with translation plugins
  • Add surveys or polls to your chat box
  • Anonymity for your visitors
  • Automatic pop-up of chat box
  • Ability to only show the chat box to registered users
  • Compatible with all caching plugins (live chat window loaded via Ajax)
  • Desktop Notifications when a new live chat comes in
  • View missed live chats
  • Comprehensive list of live chat options
  • Enable/Disable the sound when a new live chat message is received
  • Ban visitors from chatting to you based on IP Address
  • Select whether Name and Email is required when users initiate a chat
  • Quick Responses (insert a predefined response to your live chat box)
  • Data triggers (time trigger, scroll trigger, page trigger, on page leave trigger)
  • Enterprise level chat reports
  • Elevate chat to Video or Audio call.
  • Apps for iOS & Android, desktop and web.
  • Customer satisfaction ratings for each chat session
  • Add your company logo to the live chat window
  • Add your photo to the live chat window
  • Include/exclude the live chat from appearing on certain pages
  • Choose when to accept chats

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