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- Fully customizable live chat widget (colors, size, position, texts)
- Real-time visitor monitoring – keep track of your visitors
- Live Chat Triggers – automatically initiate chat with visitors
- Departments – forward new chats to the right operator
- Chat Rating – allow your visitors to rate your chats
- Typing Insights – see what your visitors are typing in real time
- Android app available – chat with your visitors on the go
- Live Chat Operators can start a chat with any visitor
- Transfer chats between live chat operators
- Chat/operators statistics and metrics
- Geolocation data from visitors
- Block/unblock visitors
- Live Chat shortcuts (canned responses)
- Set animations to the livechat widget
- Draggable live chat widget
- Live Chat attention grabbers (images)
- Send emoticons
- Full chat transcript history
- Send chat transcript to email
- Multiple live chat operators
- Show / hide live chat widget on selected pages
- Install live chat widget on multiple websites
- Live chat widget language customization
- Sound / Desktop notifications for new chats
- Sound notification for new visitors
- Offline live chat form, when you are not online
- Pre-Chat form
- Hide/show live chat widget on mobiles
- Easy File Sharing with your visitors
- Javascript chat api
- Visitor consent (GDPR compliance)
- SSL/Data security
- Free plan available permanently!
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